How to contact CHAMPVA
Educational information only, not medical, legal, or insurance advice. Confirm with CHAMPVA and your provider. Last checked against VA sources: October 9, 2026.
| Need | Contact |
|---|---|
| CHAMPVA customer service | 800-733-8387 (TTY 711), Mon–Fri 8:00 a.m.–7:30 p.m. ET |
| Online questions | Ask VA |
| General written mail | CHAMPVA, PO Box 500, Spring City, PA 19475 |
| Claims by mail | VHA Office of Integrated Veteran Care, CHAMPVA Claims, PO Box 500, Spring City, PA 19475 |
| Appeals / decision reviews | VHA Office of Integrated Veteran Care, Appeals, PO Box 600, Spring City, PA 19475 |
| School certification letters | VHA Office of Integrated Veteran Care, CHAMPVA Eligibility, PO Box 137, Spring City, PA 19475 |
| Meds by Mail | East 866-229-7389 · West 888-385-0235 · Refills 888-370-1699 |
This page lists VA's contacts. AskCHAMPVA can't access or change your CHAMPVA records. Questions or corrections about this website: help@askchampva.com.
Addresses change. Always confirm on the current form or VA page before mailing.
Tips for calling
- Have the patient’s info and any EOB or letter in front of you.
- Write down the date, the representative’s name, and any reference number.
- For free personal help, contact an accredited VSO.